How Netflix Works

Netflix is a DVD/Bluray rental system that provides DVD’s through the mail and on-line streaming.

A lot of people have wondered how their whole system, “works”. I did some research and I stumbled across this Chicago Tribune article.

How Netflix gets your movies to your mailbox so fast (Source)

1. ARRIVAL: Trucks deliver returned DVDs to the Netflix warehouse in Carol Stream at 3 a.m. This is the only delivery to the facility that day. These DVDs await opening and inspection

2. INSPECTION: Returned DVDs are removed from their envelopes and inspected. Workers file the discs in one of two bins, one for acceptable discs and one for damaged or mislabeled discs.

3. INVENTORY: A Postal Service first-class mail sorter takes inventory of the DVDs. You receive an e-mail informing you that your DVD has been returned and what you will receive next.

4. SORTING: DVDs are rescanned to see if anyone has ordered them online. Ordered disks are sorted by ZIP code, in preparation for shipment. Others are shelved for later use.

5. STUFFING: Outgoing DVDs are stuffed into new envelopes and sent through a label machine that scans their bar codes and prints their shipping addresses.

CALISTHENICS: The 42 Netflix staff members take organized stretch breaks every 65 minutes.

In 2009, Netflix had 58 Warehouses around the country. At every warehouse, the same routine is done.

As a consumer, I must say that I am satisfied with their service.

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One comment on “How Netflix Works”

  1. Tyler says:

    Instant is a very good feature to use from Netflix. Especially when you have a PS3, Wii, supported mobile device and/or a compatible Blu-ray Player. =)

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